Communicating with Impact

Objectives

• Improve communication and assertiveness.

• Learn how to structure persuasive messages.

• Message selection and sequencing.

• Take control of meetings, leading with clarity and resolving objections.

• Strategically use verbal and non-verbal communication to influence.

• Enhance charisma, empathy, and audience impact.

• Physical delivery and mind-set.

• How to convey the appropriate emotions and feelings.

• Handle disagreements and answer questions effectively.

• Receive feedback to strengthen communication style.

• Develop greater confidence.

• Managing the closing, gaining commitment.

Content

This highly interactive program focuses in providing insights, skills and techniques to allow delegates create and deliver successful presentations. The overall objective is to improve the impact of their meetings, conversations, formal and informal presentations.  Throughout the program, delegates will have the opportunity to practice and use the tools and techniques presented and will obtain video feedback. Some exercises will be recorded and analyzed to provide detailed feedback. They will
learn to generate empathy with difficult audiences, handle questions and objections and convey the appropriate emotions and feelings

Testimonies

“I am now very conscious of my first minute.”

“The idea of the video feedback is very good. You are bluntly confronted with your reality. During the roleplays is when you really realize your shortcomings.”

“I would recommend it to anyone who leads teams or wants to have more knowledge on how to make impactful presentations.”